Terms and Conditions

📄 Terms of Service – WaBot

 

Effective from: 19.6.2025


Service Provider: S&R Marketing Oy (Business ID: 3379740-7), Pori, Finland
Service: WaBot – WhatsApp bot for sales, customer service, and appointment bookings

1. General

These Terms of Service apply to the use of WaBot. By using WaBot, you accept these terms as binding for yourself or the company you represent. If you do not agree to these terms, you may not use the service.

2. Service Description

WaBot is an AI-powered automation tool designed to enhance customer service, sales processes, and appointment scheduling through WhatsApp. The service is cloud-based and can be tailored to meet individual business needs.

3. User Rights and Responsibilities

  • The user is granted a limited, non-transferable license to use the service as per agreement.

  • The user is responsible for providing accurate information and for complying with all applicable laws when using the service.

  • The service may not be used for illegal, misleading, or inappropriate purposes.

4. Intellectual Property

All intellectual property rights related to WaBot and its contents are exclusively owned by S&R Marketing Oy. The user may not copy, reproduce, distribute, or modify the service without prior written permission.

5. Pricing and Payment Terms

  • Pricing is based on the current price list or an individually agreed contract.

  • Invoices are issued according to the agreed billing cycle, and the payment term is 14 days net unless otherwise agreed.

  • Unpaid invoices are subject to collection, and interest will accrue according to the Finnish Interest Act.

6. Privacy and Data Protection

S&R Marketing Oy processes personal data in accordance with the EU General Data Protection Regulation (GDPR). A detailed privacy policy is available here. The user is responsible for ensuring the lawful processing of its own customers’ data.

7. Service Updates and Modifications

S&R Marketing Oy reserves the right to modify the service, its content, and pricing. Any changes to these terms will be communicated at least 14 days prior to taking effect.

8. Limitation of Liability

The service provider is not liable for indirect damages such as loss of business, income, or data. The total liability of the service provider shall not exceed the service fee paid during the current billing month.

9. Termination of Use

The service can be terminated by either party with written notice. The notice period is 30 days unless otherwise agreed. S&R Marketing Oy reserves the right to suspend or terminate the service immediately if these terms or applicable laws are violated.

10. Applicable Law and Dispute Resolution

These terms are governed by Finnish law. Any disputes shall primarily be resolved through negotiation. If no resolution is reached, disputes will be settled in the District Court of Helsinki, Finland.

11. Contact Information

S&R Marketing Oy
Business ID: 3379740-7
Email: [email protected]
Phone: +358 44 364 6550
Registered office: Pori, Finland